Terms of Service

Villa Ledger ("we", "us") is a monthly bookkeeping service for villas in Indonesia, operated by PT Amagi Kalam Bali, a company registered in Bali, Indonesia. These Terms govern your use of the Villa Ledger web application (the "Service").

The Service lets villa managers record monthly expenses with receipt photos, submit them for internal approval, and produce a monthly statement for each villa owner. Books of record are kept in Indonesian Rupiah (IDR). Amounts shown in other currencies are indicative only and do not form part of the books of record.

Villa Ledger is a record-keeping tool. It does not provide accounting, tax, or legal advice, and it does not replace your obligation to maintain records required under Indonesian law.

You must provide accurate information when creating an account and keep your credentials confidential. You are responsible for all activity under your account and for the accuracy of the expense data, receipts, and owner information you enter.

Each organisation's owner_admin controls which staff and managers can access that organisation's data, and may deactivate users at any time.

The Service is billed at Rp 250.000 per villa per month, invoiced monthly in advance in IDR. Fair-use step-ups may apply for very high receipt volumes, and volume discounts apply at 10 or more villas — both are set out on our pricing page and in your invoice.

Invoices are payable within 14 days of issue. We may suspend access for accounts with invoices more than 30 days overdue, after notice. Prices are exclusive of applicable Indonesian taxes (including PPN/VAT where applicable), which will be added to invoices as required by law.

You may cancel at any time; cancellation takes effect at the end of the current paid month. We do not refund partial months.

You retain ownership of all data you upload, including receipt photos and expense records. You grant us a limited licence to store, process, and display that data solely to provide the Service — including generating owner statements and share links, and sending notifications you have enabled (for example via WhatsApp).

You are responsible for ensuring you have the right to upload receipt images and owner contact details, including any consent required under Indonesian Law No. 27 of 2022 on Personal Data Protection (UU PDP).

Statements can be shared with villa owners through unique, unguessable links. Anyone with a link can view that statement. Treat links as confidential; you may revoke them at any time.

You must not:

• upload unlawful, fraudulent, or misleading content;
• attempt to access another organisation's data;
• interfere with or probe the Service's infrastructure;
• use the Service to send unsolicited messages to villa owners.

We aim for high availability but do not guarantee uninterrupted service. We may update the Service and these Terms; material changes will be announced in the app at least 14 days before taking effect. Continued use after that date constitutes acceptance.

To the maximum extent permitted by Indonesian law, our aggregate liability arising from the Service is limited to the fees you paid in the 3 months preceding the claim. We are not liable for indirect losses, including lost profits or data loss caused by your own deletion of records.

You are responsible for keeping your own backups of critical records. Statement PDFs can be downloaded at any time for this purpose.

Either party may terminate at the end of a paid month. On termination, you may request an export of your data within 30 days, after which we may delete it. We may suspend or terminate immediately for breach of these Terms.

These Terms are governed by the laws of the Republic of Indonesia. Disputes will be resolved first by good-faith negotiation, and failing that, in the courts of Denpasar, Bali.

Questions about these Terms: use the Help button inside the app, or contact PT Amagi Kalam Bali at the address published on our website.